AI Visibility Audit:
Is ChatGPT Recommending Your Business?
A plain-English check of whether Google and AI tools name, cite and recommend your business
What is an AI visibility audit? It is a fixed-price diagnostic, delivered in 10–15 business days, that tests how visible your business is in ChatGPT, Gemini, Perplexity, Google's AI Overviews and local search results. You get a dated AI visibility baseline against your top competitors, a Search Console review, a structured data check, and a plain-English 90-day plan showing what to fix first.
More customers now ask an AI tool "who's the best [service] near me?" instead of, or before, searching Google. If your business isn't in that answer—or is described wrongly—you won't know you've lost the enquiry. I built this audit to show you exactly where you stand, and why competitors are being recommended instead of you.
Every tier gives you a dated AI visibility baseline, a competitor comparison and a prioritised 90-day plan, delivered as a working document rather than a slide deck. It also includes a full search audit, because AI tools draw heavily on the same signals Google does.
Three fixed-price tiers, starting from $990. No lock-in contracts, no upsell pressure — the audit stands on its own.
What You Receive in Your AI Visibility Audit
Every tier answers one question: When prospective customers search for your core services in Google, or ask an AI tool for a recommendation, is your business named—and if not, why not?
I measure AI visibility in three stages: whether you are mentioned, whether your website is cited, and whether that exposure leads to enquiries.
- AI visibility baseline: Your customers' real questions asked in ChatGPT, Perplexity and Google's AI Overviews, recording whether you're mentioned, whether your website is cited, and who is named instead—all dated.
- Accuracy check: Whether AI answers describe your services, location and contact details correctly.
- Google Search Console review: The searches currently bringing you impressions and clicks, and the ones you're missing.
- Structured data & listings check: Your Schema markup and the consistency of your name, address and phone number across business listings.
- Competitor comparison: How you compare with the local competitors being recommended instead.
- 90-day plan: A prioritised list of actions, ordered by effort versus likely impact.
You keep all crawl data, exports and the plan, whether you implement the changes yourself or have Creative Orbit do it.
Fixed-Price AI Visibility Audit Tiers
Three tiers scoped to your site size, locations and complexity. Every audit includes a full AI visibility baseline, competitor comparison and 90-day plan.
Starter Audit
Sole traders and single-location local service businesses with one primary territory.
- 90-day Search Console query review
- AI visibility baseline across ChatGPT, Perplexity & Google AI Overviews
- Structured Schema & entity check (up to 15 key pages)
- 3 local competitor comparisons
- Prioritised 90-day AI & search action plan
- Delivered in 10 business days
Growth Audit
Multi-service regional businesses, professional practices and growing brands.
- Everything in the Starter Audit
- AI visibility baseline extended to Claude and Gemini (5 AI tools in total)
- Screaming Frog technical crawl & Core Web Vitals health check
- Structured data & entity review (up to 50 pages)
- 5 local competitor comparisons
- Search query mapping by service and location
- 45-minute video walkthrough session with Simon Bayliss
Multi-Location & E-Commerce
E-commerce stores, multi-location businesses and national suppliers with large catalogues.
- Everything in the Growth Audit
- Full catalogue Schema & technical indexability audit
- Review of product, price and stock data for AI shopping tools
- Tracking dashboard for your AI visibility question set
- Findings deck for stakeholders
- 90-minute strategy presentation & implementation session
- Delivered in 15 business days
Choosing your tier: Tier fit is confirmed on a short call before invoicing, based on page count, services and technical complexity. If your business sits between tiers, you'll get a tailored fixed price. If you go on to a 90-day implementation sprint, it builds directly on the audit, so nothing is paid for twice.
How the Audit Works
You deal directly with Simon Bayliss throughout, and every finding is based on your own search data.
1. Discovery & Access Setup (15 Mins)
We confirm the tier, agree your main services and target suburbs, and connect Google Search Console access. There's no obligation before the scope is confirmed.
2. Technical Crawl & AI Visibility Testing
I run a full Screaming Frog crawl, ask your customers' questions in the AI tools they use and record who gets mentioned and cited, and validate your Schema markup.
3. Findings & Plan Delivery
You receive the full findings and 90-day plan within the agreed timeframe. Growth and Multi-Location tiers include a video walkthrough session.
4. Implementation Options
Use the plan with your own developers, or have Creative Orbit implement it. Either way, the audit is your blueprint.
What AI Visibility Testing Shows
Ranking well in Google and being recommended by AI tools are not the same thing. The audit measures both.
Top Placement vs Zero Clicks
A top ranking doesn't guarantee clicks when an AI summary answers the question on the results page. The audit shows whether your business is actually named inside those summaries. Read the full analysis →
How AI Visibility Testing Works
I ask the questions your customers actually ask (for example, "best accountant in Wollongong") in each AI tool, record which businesses are mentioned and cited, and date the results. Repeating the same questions later shows whether your AI visibility is improving. See the method in the video →
Frequently Asked Questions
What is AI visibility?
AI visibility is how often, and how accurately, AI tools such as ChatGPT, Gemini, Perplexity and Google's AI Overviews mention, cite and recommend your business when people ask about what you do. There's no page two in an AI answer: your business is either in it or it isn't.
How much does an AI visibility audit cost?
Audits are delivered on a fixed-price basis starting from $990. The Starter Audit ($990–$1,490) covers single-location local businesses; the Growth Audit ($2,200–$3,800) covers multi-service or regional operators; and the Multi-Location & E-Commerce tier (from $4,500) covers online stores and multi-location businesses. Scope is confirmed before invoicing.
Can't I just use a free AI visibility checker?
Automated checkers give you a score, but not the reasons behind it or what to do next. This audit tests your customers' real questions by hand across up to five AI tools, checks whether the answers describe you correctly, compares you with the competitors being recommended, and adds a technical crawl, Search Console analysis and a plain-English 90-day plan written by me.
How long does the audit process take?
Starter and Growth Audits are delivered within 10 business days of access setup. Multi-Location & E-Commerce audits take 15 business days because of the catalogue review and stakeholder presentation.
How is an AI visibility audit different from a traditional SEO audit?
A traditional SEO audit looks at Google indexing, technical crawl errors and links. An AI visibility audit covers technical health too, and also checks whether AI tools such as ChatGPT, Perplexity and Google's AI Overviews mention, cite and recommend your business when customers ask.
What happens after I receive the audit?
You keep all the findings. You can implement the 90-day plan with your own developers, or have Creative Orbit carry it out in structured implementation sprints.
Creative Orbit | Illawarra — Simon Bayliss
Keiraville, Wollongong, NSW 2500
0466 646 323
Based in Keiraville, serving Wollongong, the Illawarra, Sydney metro and regional NSW. Specialists in local SEO, revenue-focused web design, content strategy and AI search visibility.
Find Out Where You Stand in AI Search
Get a clear, dated baseline of your AI visibility—and how Google sees your business—with a 90-day plan for what to fix first.
Fixed-price audits · Keiraville, Wollongong · Serving the Illawarra, Sydney & regional NSW
References & Further Reading
- 1 Google Search Central: AI Overviews Documentation Official guidance on generative search features in Google Search.
- 2 Schema.org Vocabulary Structured data vocabulary standards used to check entity clarity.
- 3 Creative Orbit Case Study: Search Console Insights Evaluation of zero-click dynamics and search impression trends.
- 4 Creative Orbit Video: How to Measure AI Visibility The Mention → Citation → Lead method used in every audit.